Privacy Policy

Below Market ("we", "us", "our") respects your privacy. This policy explains what personal information we collect, how we use it, and how you can contact us about it.

• Your name, phone number and email address
• Your approximate budget and where you're looking to buy
• What you're hoping to achieve from working with us
• Any other information you choose to share with us

• Respond to your enquiry and arrange your free Discovery Call
• Provide our buyer's agent services if you become a client
• Send you relevant follow-up information by email or SMS
• Improve our website and advertising

We don't sell your information. We share it only with the service providers who help us run our business, including our customer relationship management (CRM) platform, our website host, and Meta, for advertising purposes. Some of these providers may store data on servers outside Australia. We only work with providers who take reasonable steps to protect your information.

If you enquire with us, you may receive follow up emails and text messages from us. Every message includes a way to opt out, you can reply STOP to any text, or use the unsubscribe link in any email, at any time.

We take reasonable steps to keep your information secure and only keep it for as long as we need it for the purposes above, or as required by law.

You can ask us at any time to access, correct, or delete the personal information we hold about you. To do this, contact us using the details below.

We may update this policy from time to time. Any changes will be posted on this page.